authentic consultations training
Course Summary
The purpose of this course is to empower licensed massage and esthetics professionals to elevate their practice through authentic and effective consultations. By fostering deeper connections with clients, participants will learn to provide tailored services that not only meet but exceed client expectations. This course will ultimately enhance professional satisfaction, increase client loyalty, and promote holistic wellness in their practices.
Participants will leave with practical tools and techniques to transform their consultation processes, ensuring that each client feels valued, understood, and supported in their wellness journey.
Upcoming Training Dates:
12/1/24 - 1 p.m. - 3 p.m.
4/6/25 - 1 p.m. - 3 p.m.
8/3/25 - 1 p.m. - 3 p.m.
Learning Objectives
At this end of this training, participants will be able to...
- Master 6 fundamentals necessary for establishing a connection with their guests.
- Lead an effective pre-service consultation which elicits critical information needed to form a customized treatment plan for each guest.
- Gain confidence in appropriate consultation skills during treatment.
- Perfect the post-service consultation to professionally recommend at-home continued care, suitable retail to match the guests’ needs, and how to recommend an appropriate interval between the next treatment.
Class Format
2 -hours classroom lecture and open discussion
Details
Cost: $100
Class location: 8088 Watson Rd, St. Louis, MO 63119
meet the instructor
Karen Littlejohn
With nearly a decade of experience in the beauty industry, Karen Littlejohn brings both expertise and passion to her role as an instructor. Throughout her career as a licensed esthetician, Karen has honed her skills in waxing, skin treatments, and, most notably, in her specialty of facial, hand, and arm massage. She understands that estheticians are not only responsible for the skin but also for the comfort and confidence of their clients. This belief drives her commitment to teaching the importance of caring for every part of the body that needs attention.
Karen’s approach to esthetics goes beyond simply teaching techniques; she is dedicated to fostering an environment where students can learn to appreciate the intricate needs of the skin and the therapeutic benefits of massage. As an educator, Karen is passionate about empowering the next generation of estheticians and massage therapists, helping them develop the skills and knowledge necessary to guide clients in achieving their treatment goals. Her goal is to inspire students to not only master techniques but also to cultivate a deep understanding of the impact massage and skin treatments have on overall well-being.
